Hi, I’m Jess, a product designer driven by heart, curiosity, and a commitment to human-centered work.
With over 12 years of experience, I shape products that simplify complexity and build trust. Today I lead design and strategy across the AI teams at Spring Health. Previously, I served as the founding product designer at Firefly Health, and before that, I held Product Design roles at Turo, Wayfair, and other mission-driven companies.
View my work ↘️
Recent work
Spring Health
At Spring Health, I’ve worked across a wide range of initiatives, including scaling our global mental health offering to over 10 million lives and leading the design of our P0 Community Care program addressing systemic barriers to care. Today, I’m shaping the vision, strategy, and foundational design for our new AI capabilities, reimagining how members receive personalized, continuous support across their journey.
Past work
Turo
At Turo, I partnered with global teams on our UK and Germany expansion, with the UK launch reaching over 50,000 users. I also designed the vehicle favoriting system and led the mobile navigation redesign that increased task success from 3% to 91%.
